I recieved a bill from Qwest with long distance charges to Guyana for 20 minutes on July 22 at 12:31 pm. I am the only home and I did not make the call. I called Qwest, who referred me to USBI and they said it was charges from an internet pay-site.
Again, I didn't do it. Both Qwest and Comcast said that because I have cable-internet, the charges aren't accurate because they require a dial-up internet connection. USBI refused to believe they made an error.
I have reported the problem to the FCC, my local Public Utilities Commission, my local Division of Consumer Protection, the investigative team from my local news station, and a lawyer in regards to organizing a class action lawsuit. I urge everyone to do the same.
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