Essentially this course has numerous glitches and problems with the final exam. Although they promise two attempts at a final exam, their current software will drop you from the course after only one attempt. I contacted customer service a total of three times to solve the issue. Every single time they claimed they "solved" the problem, I would click on the link to take the exam and it would immediately drop me from the course without a test appearing. After numerous demands for a refund, they told me that it would be unable to be processed since there is a 3-day limit on their 100% Satisfaction Guarantee. How convenient that they ask for 48 hours to solve any and all problems so that you can never get a refund.
On the third attempt to restore access to the course, they decided to claim that California's DRE had changed its regulation and only allowed one attempt at a final exam, which is a lie. Two attempts may be made on an exam as long as the two tests are different. The course guidelines for 360training clearly stated they offer 2 attempts on their exams.
Suffice it to say, I just got Visa to cancel the charge, made a video of their software glitching up and failing in case they try to fight my dispute.
As a realtor trying to renew my license, I would stay away from 360training especially if your renewal date is drawing near. No one should have to put up with waiting 48 hours to have an issue resolved, only to have it fail miserably.
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