Oth my business and personal checking accounts are at bb&t. I started out at f&m bank before they were bought out by bb&t. I was actually employed as a head teller at f&m bank for 7 years and never treated a single customer the way bb&t allows thier customers to be treated.
I have been angry with bb&t for a while but was recebtly pushed over the edge. A few weeks ago i transferred money from the business money market account (which is kept at another bank because it has less fees) to cover my payroll. This is the same thing i do every 2 weeks and never had a problem until recently.
Three days later i find out there is a negative balance in my account. After a little research i find out that the teller put a 5 day hold on my deposit! I also find out that a simple teller has the power to do this as they choose! Now so many checks have bounced, including my payroll checks, we will never get back on track. I have been on the phone with bb&t trying to get my fees back but it is a never ending battle.
For every check that bounces your checking account there is a $30.00 charge. If bb&t actually pays that check there is another $32.00 charge tacked on. One bounced check can cost you $62.00 in charges. Being a business we write alot of checks.
This hold put on my business checking caused my own paycheck to bounce. Currently my personal checking account is also at bb&t.
So now my personal checking account is over drawn and checks are bouncing everyday and more fees are being piled on.
I am planning on changing my personal checking account because i live in a large city with different area banks but my business is located in a small town and bb&t is the only bank nearby.
The bank has just now informed me even though i have raised hell they will continue putting holds on all my transfers and is not even willing to call my other bank and verify the funds.
I would not suggest anyone to bank with bb&t. Especially small business owners because bb&t basically steals your money and they are not working very hard for there customers. The tellers are very rude at this branch and lazy.
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