My daughter's Company has done business with CB&T for ten years. Over the Christmas holidays, $5,000 disappeared from her personal account and $23,000 from her business account. Even though she did $1,000, 000 of business with CB&T last year, they did not call her to tell her that she was overdrawn and have refused to help her find the money.in addition, they have run the same checks through four and five times to the tune of $3,000 in overdraft fees. They said that they can run the checks through as many times as they want to. She did manage to find $1,000 that was taken out of her personal checking account by Bank of America. BOA took the same amount out on two different days using a check number that my daughter does not have. Her credit card machine is also tied to CB&T. All of her charges batch at midnight and are supposed to be deposited into her checking account at 8:00 AM. CB&T did not credit a $43,000 deposit for a week while they were bouncing her checks. The credit card company said that the money was in her checking account but the branch manager said that she could not see it.
She got a print-out that neither she or her account could decipher.
They have no customer service. The bank manager is rude and condescending. She said, "You shouldn't write checks when you don't have any money in your checking account, " and that she didn't have time to keep up with all of this.
She has done this to other businesses in town but they changed banks.
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