This bank has to be the biggest ripp off I have ever seen. They hold checks as long as they can and then charge you overdraft fees. I deposited two checks on 12/21/07 and as of yesterday they had not cleared yet. I bought several things for Christmas with my money card and they charged me over $228 in overdraft fees. I went in to the bank and they told me the checks will not clear until 1-2-08. What kind of bulls* is this? They know that poeple will be spending alot of money over the holidays and they will be doing this to all of them. Just think how much money this is for them. The person I spoke with flat out told me that this is common practice for all banks now. Bullshit! She then slipped and told me that the bank is missing out on alot of mones so they had to start doing it too.
I also notice that when you have say $200 in your checking account and say you write 4 checks. One for $25, one for $40, one for $60 and then you have a check that you deposit (payroll from work) and you deposit that. Then you have to pay a bill and write another check for $190. They hold the deposit as long as they can and then put in your largest check first, then charge you overdraft fees on the other 3 checks you write. When I was with Independent One bank, I had none of this crap. The tellers were nice and treated you with respect. Now with Charterone, they have nothing but rude employees and customer service. Come Jan 1st, I am so done with that f*ed up bank. They will not see another dollar of mine or my 3 sons.
Keep up the good work Charterone, you just lost 45 customers... Like you even care anyway.
JimmythegreekLivonia, Michigan
U.S.A.
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