Complaint / Review
Us Bank Duluth Minnesota
Over exsessive overdraft charges

I opened my checking account in October in the first month i had no problems with them.in November i had deposited a check for $243.00 Which they told me it would be able to be withdrawn in 5 business days which was fine but the 5 business days turned into 2 weeks.

Which this caused my checking account to be overdrawn due to 2 checks i had was under the understanding that i would have the money in my account when the checks cleared but of course the check that was being with held was not realesed for 2 weeks.

I had my checks directly deposited in December so the money that was being held plus my direct deposet was used for thier overdraft fees. Which is $5.00 a day plus the overdrawn fees of $25.00 each.

Come January when my checks were directly deposited again they took $400.00 Of my deposit, When i called and asked them why they gave me this whole song and dance about charges and this and that. Well in turn this caused 3 more of my checks to bounce. Which at this point i didn't know what to do.

I knew that i had had enough money in the account to pay my checks i wrote to begin with. So with them taking the money from the account for thier so called fees that they stuck me with. This in turn cost me $30.00 now for these check fees plus $5.00 a day.

I called them again and told them to close my account and thier response to me was we can't do that with an overdrawn account.

So i had moved over to another bank in which because thier was no money in us bank they continued to charge me $5.00 dollars a day plus they also was charging $30.00 for an overdraft fee.

Then i received another phone call from us bank telling me that my account was up to $400.00 and what was i going to do about this? Of course i told them that i could pay at the time so she told me that they were going to close my account with them and turn it into chck-systems. Then she told me it was going to cost me another $30.00 for the account being closed.

Now i ask why when i asked for the account to be closed in the first place they could not do it? This is insane why do these places get away with this.

I think us bank should be closed, and people be refunded thier money.

I was would also like to say they are the rudist people i have ever dought with. Also one of the places that one of my checks bounced at the owner told me that they also think us bank are nothing but theives.

Elizabeth
Minnesota
U.S.A.