COLUMBIA HOUSE MUSIC CLUB ripoff ripoff business from hell cheated employees and screwed the customers even more con artist fake ripoff consumer fraud ripoff con artist fake ripoff cheated employees and screwed the customers even more ripoff business from hell TERRE HAUTE Indiana...
This company is a joke. I was unvolintarily sent a CD of the month after I had already responded no to their response card. They sent me the CD anyway. It happened that I liked the artist so I opened the CD. When I played the CD, it would skip constantly and I could not even listen to the last 3 songs.
I contacted Columbia House Customer service and was told that I would be sent a replacement CD immediately and that I could send back the other CD after reciving the new one and the payment with that. I went through this same conversation with different people three times. No one ever knew what I seemed to be talking about. I finally gave up after 4 months of fighting with this and decided to mail the payment so that this would not hurt my credit. I never ever received the new CD.
Today I received a notice in the mail that I breeched my contract by lack of payment and I needed to pay $58.00 for "due on contract" This is crazy! I will not let them get away with this. I was only doing what they told me to do by waiting and now they say I breeched the contract.
I tried numerous times to contact this company at the number they gave me on the letter and never got a live person. It is recording after recording. The website was a joke to. I could not find a web site for established customers. So I have not been able to call them or send them an e-mail.
I would have been happy to complete my obligation and probably buy more then I was expected to had they responded to me.
I will not pay this and I really don't care who they report what too! I will be telling all my friends and family and any stranger on the street how this company is a complete ripoff.
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