My husband has been layed off since September. We have only been late on our house payment by a week since his lay off. I received a phone call at work from a Ms. Campbell of Green Tree telling me I was 25 days late on my payment. I tried to tell Ms. Campbell I understood and explain how we were going to make both February and March payments on March 3, but she was only interested in telling me how I signed a contract to pay so much money on such a day and if I did not pay it today I was going to be turned into collection.
I have been with this company for years and have always been on time.
Ms. Campbell proceeded to tell me how she pays her $1200.00 bill on time every month and just because I can't pay my bills is not her fault. This woman screamed at me the entire time I talked to her. She said to me "How embarrassed are you I called you at work" When I asked for Ms. Campbells name she told me " My name is $339.12 thats what my name is!" I then asked numerous times for a supervisor and she ignored my request repeatedly.
This woman is not qualified to speak with dogs let alone people. I told the supervisor I was embarrassed for Green Tree because they let Ms. Campbell work for them. She basically with out coming out to say it said I am a low life because my husband lost his job after 19 years.
After going through this I received a phone call the next day regarding when I was going to pay my house payment. Not only is Green Tree Rude they are harrassing.
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