I bought a mattress set from The Dump a little over a month ago. I spent $1300 on a set that claimed to be originally over $4000.
The mattress already dips over an inch and a half. This recess has caused a ridge to form about 10 inches in from the edge, making the sleep surface extremely uneven. After restless nights, I wake with hip and back pain that I can no longer tolerate. Like I said, it has only been about a month.
I filed a claim directly with customer service who told me there was nothing they could do until there is a 2" indent. I can no longer sleep on this mattress. I can not wait for another half inch to compress. This is a quality issue, not a comfort one. For $1300 I expected more. I am now left with a mattress that I am about to send to the other dump. Frustrated and tired.
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