I had two service requests declined by American Home Shield (AHS). The first one was for my microwave. AHS claimed that the microwave failed because I did not maintain it. The microwave was 6 years old! They claim that the grease build-up inside the microwave caused it to fail and I am supposed to clean the microwave. They expect me to open up a microwave and service it? How many people do that? Then next service request was for my refrigerator. The side panel for the water dispenser and ic dispenser just stopped working. The technician said that the mother board needed to be replaced. AHS claims that, though the refrigerator is covered the motherboard is not!!! How ridiculous is this? This company is a big scam. I reported this to BBB and the company responded saying they would not cover it as per the contract and I could cancel my membership for $35!! Someone needs to stop this company. A Class action lawsuit would be awesome.
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