Please buyer beware!!! Do not do business with Carpeteria. They were hired in July to install new carpet (which was never tucked—to date), put new lino (which the wrong pattern was ordered and charged to me—then they left me without a toilet for a week before they finished the job—oh, and my covase is not installed right.
Did I mention that they scratched my walls up terribly in the bathroom also?), and to install new wood floors (which they did not order enough of the product. They did not put the correct screws back into the door hinges. Now I have new gold hinges with old black screws.
They will not process the insurance claim for my broken furniture that they moved, they have not finished the job. The new floor boards were never installed and now they are saying that they estimated the job wrong and want an extra $1,000... I have written the BBB and presently have the California State Contractors Board as mediator just to finally get them to correspond and try to fix and complete the job.
Now they are bypassing the state and threatening to take my home away from me and put liens against my property if I do not pay—even though the job is ABANDONED AND INCOMPLETE!
I have also taken over a week off of work and they have never shown up to do the job. Even though their office swears they are on their way every hour. Please Please do not use any Carpeteria... Go elsewhere... The businesses are located in the Solano and Contra Costa County and Alameda Counties.
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