Usacomplaints.com » Construction & Repair » Complaint / Review: Home Depot - Bathroom Fixtures, Toilets and Ceiling Fans Failed Within Years. #237157

Complaint / Review
Home Depot
Bathroom Fixtures, Toilets and Ceiling Fans Failed Within Years

While building my house I only had a few choices for fixtures, building materials, etc. Many of the materials used in the construction came from Home Depot, and today I am unhappy to report that every single item purchased at Home Depot has failed after only a couple of years. Many of the items lasted only until the warranty expired. Their products are sub-par, to say the least. The following is a list of items that have failed.

Bathroom sink fixture: The fresh water valve cracked after being installed for less than 6 months and slowly flooded the adjacent room. The water did several thousand dollars' worth of damage.

Two toilet fixtures turned out to be junk after about 9 months of use. One ball-cock started to malfunction shortly after installation (about 3 weeks) and had to be replaced. The employee at the store told me I had to bring the whole fixture in to get a replacement. Then the bolts holding the stool stripped because they were cheap plastic. The seat became wobbly and eventually broke off. Now the upstairs ball-cock has failed (junk) and must be replaced.

The faucet to my wash-up sink busted and caused a fountain in my workshop. No one was even near it. It just busted and badly scared my wife, who was watching TV at the time.

I purchased 3 ceiling fans at Home Depot, and one of them has melted down completely (motor meltdown), and the remote quit on one of the other ones.

Three torch lamps, none of which are left unbroken. The ceramic bulb bases cracked after about 2 bulb changes, and then the threads holding the lamp pole together stripped. When they went limp, I trashed them.

All their products seem to be time bombs waiting to fail after the warranty expires.


Offender: Home Depot

Country: USA   State: Illinois   City: Marion
Address: 3200 Banterra Drive

Category: Construction & Repair

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