A $500.00 deposit was given under the understanding if they were not able to refinance our property our deposit would be refunded. Credit card company refunded deposit, Quicken challenged and charged us $450.00 for Property Appraisal. Quicken refuses to give us a copy of said appraisal or refund the $450.00. Under the Disclosure Law, we have to receive a copy. Numerous phone calls to both the representative and his superior have been to no avail. They refuse to contact us when messages are left.
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