Quicken Loans will tell you you are eligible to refinance your house at a lower interest rate, will run your credit report & will then take a 500.00 'goodwill' deposit from you. Quicken Loans will send an appraiser out [like Timothy L. Scheible from Metro West Appraisal Co LLC] who will write up an incomplete appraisal that is either missing a large amount of information or just has it completely wrong, like the square footage of the house, excluded a detached garage, states the property is swamp when it is not, etc.
Timothy L. Scheible will also state that a house that has had around $10,000.00 worth of updates done to it has "depreciated" in value in one year, considers comparables to a house on 7.33 acres, allows up to 4 horses, with a pond and lakes behind it with over 1,000 acres of state land behind that - is comparable to houses that are on less than 1 acre, have no lakes or land around it, unable to keep horses and is zoned differently as 'comparible'.
You can point these blatant mistakes out to Quicken Loans but they will accept the bogus information, despite you submitting legal documents providing proof the appraisal should be void. They will then tell you they can't help you refinance and will NOT refund you your deposit - but they will continue to say "Let me know how I can help you" or "If I can be of any assistance".
I will NEVER do business again with a company like Quicken loans or Metro West Appraisal Co LLC. They will NOT look out for your best interest, but they will take your money and work your nerves. Whatever you do - you are better off doing business elsewhere. Unless you like playing games - here are two people from Quicken Loans you can play with - Thomas Mackey and Dan Cubr.
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