Usacomplaints.com » Construction & Repair » Complaint / Review: Home Depot, Elizabethtown, KY - Home Depot, Head Cashier, Customer Service Rep. Manager Poor service, Wouldn t help, acted like I was bothering them. #135736

Complaint / Review
Home Depot, Elizabethtown, KY
Home Depot, Head Cashier, Customer Service Rep. Manager Poor service, Wouldn't help, acted like I was bothering them

I'm a disabled veteran and last year I purchased a YardMachine, lawntractor, 21 hp, 46" deck. This year I went back to the original store to purchase belts for this un-reliable lawntractor/mower, they do not even carry the proper accessaries, i.E., belts, filters and other proper maintaining parts. To make matters worse I went to the customer service counter and asked them to order the belts I needed, the young lady behind the counter made a half assed atempt, by pretending to flip through the pages, I was standing right there. Did she really expect me to believe she read so fast and if she really could she'd me a damn millionaire or a robot!!! When I asked the head cashier on 3 September at 1416 hours to help me find the correct belt she told me the only belts they had were at the back of the trimmer isle, BS. I found belts in the front, back, and between the isles, all over at least 5 isles, hidden behind other parts, mixed up with other parts, and way to high up, you'd need a step ladder to get to. Exactlly why I mentioned I was disabled in this note and to folks at the Home Depot here in Elizabethtown, Kentucky. I've been to this store on other occasions and it is always the same attitude "NON-HELPFULL"!


Offender: Home Depot, Elizabethtown, KY

Country: USA   State: Kentucky   City: Elizabethtown
Address: 1510 Ring Rd
Phone: 2707631107

Category: Construction & Repair

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