» Construction & Repair » Complaint / Review: Biddeford Blankets - No Customer Service - No Response. #1024022

Complaint / Review
Biddeford Blankets
No Customer Service - No Response

I purchased a King Biddeford Blanket on-line through Kohl's on January 12. Less than a year later, one of the controls stopped working. The blanket has a 5-year warranty and I have made numerous calls, leaving a message each time, to receive a Return Authorization Number from the company so that I can return the control and receive a new one in accordance to their instructions on their website and in the owner's manual which I received with the blanket.

The automated "customer service" message instructs callers to leave their name, phone number and reason for call. I followed their instructions but have not received a call back. This is NOT Customer Service.

Offender: Biddeford Blankets

Country: USA   State: Illinois   City: Mundelein
Address: 300-302 Terrace Drive
Phone: 8007896441

Category: Construction & Repair


Only registered users can leave comments.
Please Register on our website, it will take a few seconds.

Quick Registration via social networks:
Login with FacebookLogin with Google