Our horsepower failed 3 times following the guarantee “supposedly” ended. I had been about the telephone having a technology for nearly an hour or so subsequently was used in a “case manager.” They needed me to supply a bill the will show that I'd purchase my notebook less the two years back. That we couldn't since the organization I purchased from (Circuit City) went of company. I had been about the telephone using the “case manager” for over AN HOUR OR SO!!! It got him that lengthy to virtually inform me there’s nothing he is able to do for me personally with no bill and he provided NO ANSWER for me personally what-so actually!!! They desired to cost me over $250 to repair it. I eventually offered in and named back a few nights later. I want my notebook therefore I was good with spending it, I’m simply not likely to actually buy another horsepower AGAIN! I obtained the container by which I had been suppose to deliver back with my notebook. I had been NEVER informed that I had a need to back-up my pc or anything… I would like to rephrase that…I DON'T HAVE ANY MEANS OF SUPPORTING OUR COMPUTER UP SINCE IT WON’T SWITCH ON! I had been about the telephone once more having a technology (who couldn't comprehend me) for more than 30 minutes. Simply to discover that I'd need to provide my pc TO A DIFFERENT organization to possess them back it-up for me personally before I deliver it in! This is actually the brief edition of my criticism!!! A few points…
INCH) HP HAS TERRIBLE CUSTOMER SUPPORT (Bull that customer support comes first)
2) Never had any issues with my horsepower however the onetime I actually do they make me leap through hoops!
3) for That amount of cash I’ve allocated to this I really could of bought a Mac.
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