Usacomplaints.com » Computers & Services » Complaint / Review: Hp Pravilion Laptop dv6736nr - Numerouse problems with service and Cd DVD player. #311452

Complaint / Review
Hp Pravilion Laptop dv6736nr
Numerouse problems with service and Cd DVD player

To whom it might worry,

I obtained Horsepower Pravilion Notebook from Bestbuy organization since Bestbuy smashed my last Notebook when it had been introduced for fix in April. Horsepower offered me a-one year manufacturer warranty.

Nicely in 3 months time-my DVD/Disc play couldn't study Disc or DVD drives. I named Horsepower Technology on May 23-08 and informed them the issue I invested near to an hour or so together about the telephone after which they chose to have me submit the Panel after I got discouraged together simply because they needed me to repair the cd-player myself also it ended up whilst the Horsepower technology was about the telephone with me there have been more issues with my pc since it very working altogether once they had me attempt to recover it since once they explained to complete anything I dropped my entire Landscape windows on my laptop do for their coaching.

And So I ship it in also it returns in my experience before my Condo complexis doorway wherever it may be completely stolen., I had been really upset about this. When I visit switch on my Notebook I still possess a number operating notebook they didn't recover Landscape windows when it was within the store together plus they were suppose to place a brand new CD-DVD player inside it. And so I wind up calling them simply to save money countless hours together about the telephone to possess them deliver me a restoration drive and so I obtain the restoration drive to just discover I've exactly the same issue with my DVD-CD person still no longer working. I'd requested them when I am about the telephone together for that sixth or seventh period why did they not examine the brand new CD-DVD player on my Notebook once they mounted it by recovering Landscape windows to ensure that it'd operate. The technology explained they didn't have to do that. I had been discouraged using the organization since below I'm over fourteen days later caught having a Notebook that's the a CD-DVD player that doesn't function. I contact again plus they keep in touch with me about the telephone looking to get it to function to just free the phone call since the technology man weighs on me and not calls me back. And so I need to contact the organization for that ninth or five period which period I'm really upset that I do want to keep in touch with administration, and reduced and see all of the technology people wouldn't deliver me straight-through to some boss or management they simply giving me to another person in techsupport.

I'm really upset with this specific organization and certainly will not purchase any item of theirs because they don't look after problems and also you aren't ready to keep in touch with administration when you have an issue and so I am processing a as my notebook continues to be not mounted. I just needed a burner set and that I can't actually get that looked after.

Thanks for the time

Jeanie Griggs


Offender: Hp Pravilion Laptop dv6736nr

Country: USA   State: California   City: Valencia

Category: Computers & Services

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