Magic Jack has to be the single worst investment I have ever made. It does not perform as advertised; there is no clarity in either reception or transmission. I have spent hours and hours on the computer with tech support and everyone tells me it is fixed and yet when I use the product, the voice quality on either end is as if you are talking under water. I know in life you get what you pay for and magic jack was a quick fix for me since I didn't want to put a land line into a residence I would use for only 3 months. How stupid and gullible could I have been to have believed the advertising??? I guess pretty stupid and very gullible. Don't make the same mistake I have, save your money and your time (which is as valuable as cash) and DO NOT MAKE THE SAME MISTAKE I HAVE; DO NOT PURCHASE MAGIC JACK UNDER ANY CIRCUMSTANCES. Tech help is polite, knowledgeable and kind, but ultimately powerless to make it better. I have tried every fix under the sun and NOTHING works. Calls don't come in, people can't hear me or if they can hear me, they are unable to understand me. I do not understand them. It is as if I am talking through a voice changing device, where the voice is so well disguised that the speech is unintelligible to anyone on the other end. Try making calls to businesses like that... Get a land line or increase the minutes on your cell.
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