Usacomplaints.com » Miscellaneous » Complaint / Review: Magic Jack - O.K. So far - Magic jack. #466935

Complaint / Review
Magic Jack
O.K. So far - Magic jack

I got the device ye4sterday and tested it extensively.
It took only a few minutes to istall and I was up and running.incoming and outgoing calls - no problem. Voice quality below a land line, about comparable to a good cell phone in a strong signal area. The only problem is wery weak voice mail announcemnents and messages, you have to scream when you record your announcement and then crank up the phone to listen to the messages. Customer support was prompt, but not overly helpful, the well known problem with magic jack. And they were not able to correct the problem.
Only time will tell, however, if the service stays the way it is, I will be a happy customer.
I did not buy the Jack from an infomertial, I tested it in the office i work for as a subcontractor and they use Magic Jack as a second business phone line.
People expect too much for the money. Magic jack is NOT a replacement for a landline. But it is perfect as a second line or a phone line for somebody who only has a cell phone and this way he still has a sort of landline with voice mail.
Equipment is an other issue. MJ works best on powerfull, well maintained computers with AC powered USB hub, clear of viruses, spyware etc.
The system slows down abit when you use the MJ, especially with the stupid Vista.


Offender: Magic Jack

Country: USA

Category: Miscellaneous

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