When signing up for the "free trial" the consumer should be very careful to read the terms of service. Their "free trial" deal works as follows: the "free trial" consists of one paying the shipping fee to get the internet appliance - In our case it was $16.01. This fee ...
I subscribed to Vonage after leaving MCI. The first day I should have receive service I did not have any telephone or interne service when I returned home from work. I called Verizon DSL, my internet provider. They informed me that I needed to restore my Verion phone service in order to continue my ...
Poor sound and no connections, after multiple attempts to ajust my computer I emailed the problems and got a prefomatted email, but NO solution so I emailed a cancelation, I got a preformed email, saying they would be in contact. Then I noticed It was still being deducted from my account, as I had ...
I have been a captive of Vonage for two years. After my initial one year I attempted at least as early as June of last year to disconnect. After email, phone conversations that led me to believe it was over - a bank statement would come and there it would be again, another charge to my account. ...
Small business Unlimited is not Unlimited Purchased 6 vonage lines for the small business I work for because the offered unlimited calling. Worked great for 2 months then all of the sudden they changed my rate plan and charged me a new activation fee. They changed the plans of all of my phones to ...
This company will try everything in its power to keep you under contract. You are suppose to have a 30 day trial period before you are charged an early termination fee of 40.00. The Vonage representative made up everything in the book to keep my 160.00 because I have 4 lines with them. You have to ...