The company was notified to discontinue service in may again in june and finally in sept. They billed me and gave me instructions on how nto use their service in may, in june they said I would have to return their modem before disconnection could be done and in Sept they told me they had recieved ...
They promise a do-it-yourself system that will solve your high telephone costs. I already wanted to cancel service the minute I place my first tech support call. It took a few phone calls for someone to help us connect the system. Once connected, my main line was dead for a week. I had no idea that ...
Vonage customer service often takes more than 45 minutes to answer your call. You cannot simply e-mail them a credit request. You must speak with someone live who will still not issue a credit, as it always must be "investigated." Oftentimes, an e-mail response is never received and ...
I signed up with Vonage For my Business. They were supposed to transfer my number in 40 Days. Went through everything i was supposed to do. It is now. August 14th No number Transfered Still. I call them ass wipes, and they always say they will get the problem ESCALATED. I lost thousands of dollars ...
We signed a contract for 1 year. Called the day before the contract was to expire to let them know we would not be continuing b/c they had told us they automatically renew without notificaton from the customer.instead, they cancelled the account immediately - even though we told them the year would ...
I have never encountered such horrific customer service in my life. Do not expect to cancel your service. Three days of foreigners who do not understand English - then "Steve" a "supervisor" was downright mean and nasty - mocked me out on the phone. I finally had to scream and ...