Site: vonage.com
Found 323 reviews / complaints
Page 28

Vonage Phone Company
Tricks You Into Contract Through Lease Of Their Vonage Box, Charges Extra For Using Their Vonage Equipment, Huge Cancellation Fees WOODLAND HILLS, CALIFORNIA NEW JERSEY

When I signed up for Vonage phone service I spoke with one of their customer service reps over the phone who assured me that I would not be locked into a contract and that I could cancel my service anytime without penalties. I made it clear that I did not want to be locked into any contract should ...

Vonage
Think twice before signing up with these crooks

I saw the Vonage ad on TV and called them. They told me I could have a 30 day free trial of the service and could stop the service with no questions ask and no disconnect fee any time within the 30 days, and that they would refund the $9.95 activation fee immediatly upon my stopping the service. ...

Vonage Phone Service
Awful company

I was never told that Vonage was incompatible with Brinks Home alarm system and also that I would be trapped in a contract. Not even once, did the rep mentioned to me about cancellation fees. Now, I cannot afford a second phone line that I had to have to support my alarm system and I decided to ...

Vonage
Gave my Vonage number away without notice, kept billing, charged me to cancel

I bought a Linksys router with Vonage phone ports at Best Buy for $115 with option for rebate if I signed with Vonage. I signed with Vonage but on a month-to-month basis, and I did not send in the rebate form for the router. I had fairly good phone service, but had issues with the router. Linksys ...

Vonage
A True Ripoff Company! Vonage nice to you when you sign up, but nasty to you when you cancel!

We wanted unlimited long distance and signed up with Vonage. We were told that there was no contract and you pay month to month and you could cancel anytime without penalty. They were so sweet during this process. They assigned us a phone number claiming it was a local number with a local area code ...

Vonage
Steals from the poo

I started with Vonage, just like anyone, with the excitement of a new age phone company that treats their customers very well, and doesn't rip them off. Skip forward in time to present day... I just got told by Vonage customer service that I couldn't get 13 months of back billing from them that ...