Usacomplaints.com » Shops, Products, Services » Complaint / Review: Vonage - Hidden 2 year agreement & outrageous fees when cancelling your service Internet. #266592

Complaint / Review
Vonage
Hidden 2 year agreement & outrageous fees when cancelling your service Internet

The phone service that piggyback ride on the backs of your internet service could not transfer my existing phone nuber from my former provider after having both phone companies for two months. I paid two months of service from two providers just to transfer a existing phone number. After they failed they forced me to use their virtual temporary number that my next door neighbor would have to dial as a long distance number just 20 feet away.

Because vonage temporary number was an outside county number from a smaller city 20 miles away therefore resulting as an intrastate call (like lon distance). They could never resolve these issues so I decided to disconnect from vonage. When I did... They said I was locked into a 2 year agreement I knew nothing about.

So they charged me the hidden fees of 39.95 plus 79.95 and charged it to my account that day I disconnected. How bro... I did not sign a agreement for two years of bad service. Voge is a rip off! Don't do vonage!!!


Offender: Vonage

Country: USA   State: Nationwide
Phone: 8662434357
Site:

Category: Shops, Products, Services

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