Vonage is not what it cracks up to be. All they want is someone to sign up with them. So they can take your money. I signed up with them in dec. I called in jan9 to have services cancaled was told yes. And that i will have money refunded.in feb i called vonage back cuz they took yet again another ...
See distription. Beware of this company, fax's and credit card terminals do not work! And almost impossible to cancel service. ...
Vonage phone # was 646-415-8487. After 15 minutes on hold, a customer service rep came on and gave me a very hard time. He kept insisting my request to cancel was not valid because he could not find my account in his system. I asked for a supervisor, and he said the supervisor would not take my ...
I tried Vonage on the advice of a friend. I ordered their services online using my credit card. It is extremely easy to sign up for their services. I wanted to get started right away so I paid extra for their 2-Day Delivery Service. I didn't receive the modem until 7 days later. This was a huge Red ...
On Dec 24th my phone number was successfully transferred OUT of Vonage. Accordingly, my account with them should have been auto-disconnected (this is in their policy). I was billed in advance on my credit card for the period Dec 21 to Jan 20. However, since my service was canceled and I do not have ...
I signed up with Vonage a year ago. After a few months, I moved and had no high speed internet connection and no need for the service. On November 8 of last year, I called to cancel the account. The person I spoke with was told all of the information provided above as to why I was cancelling. She ...