First off, I had been a happy Verizon customer for years before this happened, but no more. In August of 04 my wife got a second phone added to our account. She instructed the sales rep that we wanted to be on the family share plan so that we would have unlimited air-time with each other. The sales ...
It looks like a company as big as Verizon would keep their employees up to date on things, so that when someone had a question they could answer it or at least give the person a number where they could get the answer. All they have is this stupid automated system so that you don't get a chance to ...
I switched my phone to another carrier and paid Verizon over $300.00 to settle my account and end my contract. I had a balance of $50.00 that they felt I didn't pay quick enough and sent it to their "in house" collection department. I paid the amount directly to Verizon on 12/17/04 and at ...
I made an agreement with Verizon Wireless in November that if I returned my phone, they would cancel my service and not charge any type of termination fee since the service I was getting was inadequate. When I bought the phone I informed the sales rep that I would be moving to a small city in Maine ...
My complaint is with both Verizon and Verizon Wireless. Verizon is my local phone company and I tried to "port" my home phone number to a Verizon Wireless cell phone. When I tried to do this I chose Verizon Wireless because I thought there should not be a problem going from Verizon to ...
Verizon Wireless is all too happy to help when you first walk in the door to consider them for a wireless provider. However, if you need help or assistance: Watch Out! They have overbilled us by $200 every month and we have to call at least five times to get it cleared up. It's the same mistake ...