For nearly a decade, I've had the same cell phone number and have not changed companies. Eventually my company (AirTouch) was bought out by Verizon Wireless. I rarely made any change to my service, only to cover address changes when I moved, or to call and see (after a couple of years), if I could ...
I had a single cell phone with Verizon prior to May and my service was perfectly fine. In May, I ordered 2 new phones, a new one for myself and 1 for my boyfriend. I placed the order over the phone and at the same time set up my account the way I wanted it to be after receiving the 2 new phones. I ...
Since adding a new line to my Verizon account, I have had charges on my bill not incurred by me. A total of $472.35 has been charged to my account every month. When I call to resolve the issue customer service is of no help. I am told that they cannot access my account or that my account number ...
Verizon Wireless ripped me off big time. I have been a very loyal and good customer since 2001. My bill was the same for 2 years, with less minutes. Then I signed a new plan last July for 400 more anytime minutes. We never went over our minutes again until my contract was about to be up. Then my ...
Verizon Wireless, too many dropped calls My phone was fully charged. But my phone was always turned off after few minutes of use. I even purchased a new battery although it didn't fix the problem. So I am afraid to call someone, because it will be disconnected after few minutes. Here's the ...
Verizon declined a credit card payment made over the internet because the wrong account # was listed - they sent a check back to me saying they could not recognize the account even though my name was listed. After the check was returned to me, I took it to the local Verizon store to submit and they ...