About 3 years ago we had verizon cellular service - 2 phone lines. My husband had come down with an incurable disease and we got behind on bills and had to file bankruptcy - at the time Verizon had turned us into collection and it was not filed on our Chapter 13 we ran the account through a ...
I am paying $5 a month for the IN network but still getting charged 1 minute to send or get a picture message. It is not in my contract and they told me that it is a problem and tried to give me 100 shut up minutes! I want my contract as it is! They said that everyone is but we are the first to ...
I'll keep it short and to the point. My first experience involved Verizon's phone insurance. $5 a month for "full coverage." When my phone broke I went to a Verizon store, and they gave me the phone number of the insurance company for me to handle the claim. Um, okay... I called, two ...
Back in November/December I called Verizon Wireless to complain about the poor coverage at my home. Customer Service said they would send technicians to check the area. A few weeks later they called and confirmed the marginal coverage in my area. Through several telephone calls to Customer Service ...
One of our cell phones no longer works correctly—the display area does not light up and show numbers dialed, info, etc. The phone is under manufacturer's warranty for 1 year and should be replaced. The rep claims it has been water-damaged. He could not show me how he came to that conclusion—and in ...
I received an outrageous bill three months ago for about $350. I have a family plan with three phones. My wife and son claim that the minutes charged to them were incorrect, and I know for sure that the minutes billed to me were wrong, because I rarely make calls outside of the supposedly ...