I made an agreement with Verizon Wireless in November that if I returned my phone, they would cancel my service and not charge any type of termination fee since the service I was getting was inadequate. When I bought the phone I informed the sales rep that I would be moving to a small city in Maine ...
My complaint is with both Verizon and Verizon Wireless. Verizon is my local phone company and I tried to "port" my home phone number to a Verizon Wireless cell phone. When I tried to do this I chose Verizon Wireless because I thought there should not be a problem going from Verizon to ...
Verizon Wireless is all too happy to help when you first walk in the door to consider them for a wireless provider. However, if you need help or assistance: Watch Out! They have overbilled us by $200 every month and we have to call at least five times to get it cleared up. It's the same mistake ...
I have had an ongoing over billing problem with Verizon Wireless during the past year. I chose a $39.99 per month national plan, etc. Etc., and signed the standard 2-year service contract. Every month, and I do mean every, I have had to call in because I was over billed. Some months I would have a ...
I had my contract with this company since april, and my bills have always hovered around 100 dollars for two phones sharing the "800 minutes" plan. I have had no problems with them until august. I called a few times asking to make sure I had "free mob-2-mob" and the reps all ...
I have a Verizon phone from living in Montana. They are one of the few cell phone providers for the area. In June I moved from Montana to New Jersey, a move that was planned for about 8 months. At some point Verizon went to online statements/billing. I was not getting a bill. I did not have online. ...