Verizon Wireless ripped me off big time. I have been a very loyal and good customer since 2001. My bill was the same for 2 years, with less minutes. Then I signed a new plan last July for 400 more anytime minutes. We never went over our minutes again until my contract was about to be up. Then my ...
Verizon Wireless, too many dropped calls My phone was fully charged. But my phone was always turned off after few minutes of use. I even purchased a new battery although it didn't fix the problem. So I am afraid to call someone, because it will be disconnected after few minutes. Here's the ...
Verizon declined a credit card payment made over the internet because the wrong account # was listed - they sent a check back to me saying they could not recognize the account even though my name was listed. After the check was returned to me, I took it to the local Verizon store to submit and they ...
I know verizon may be one of the best carriers for service, but for customer service they truly sux! I have two accounts with them and had contacted them about temporarily disconnecting one account because it would not be in use for the summer. I asked that when I wanted that line resumed would it ...
I opened my bill today - normally around $100 for 1500 plan minutes. Today the bill was over $300, which has happened in the past with Verizon. Since over 85% of my calls are made in-network, I wondered how this was possible. I used over 2000 minutes in the latest billing cycle. I called customer ...
I have had my Verizon Phone for less than 6 months. Three days ago my receiver stopped working and I was unable to hear anything on it. This is a huge issue for me because I am out of town on business for three months and it is my only means of communication when I am away from the office. I took ...