My contract was almost up so I decided to renew my contract with Verizon Wireless. Needless to say this was a big mistake. I have had some issues with Verizon with my previous contract, however those issues were resolved in a timely manner. When I renewed my contract is when I had a real problem. I ...
Late last year, I signed up with Verizon Fios to install their TV/Internet services at my home in Maryland. A service man came out and did the work. However, a couple of days after that the services were disconnected. I called Verizon to inquire why. I was told that I need to give them a major ...
I purchased the Verizon FiOS bundle (cable, internet, telephone). When I moved out of my townhome, I cancelled the services. I paid the final bill and moved on with my life. Unbeknownst to me, Verizon actually takes the money and splits it among its many departments even though they proudly ...
Background: We have a DVR in our family room that was replaced about 3-4 weeks ago. On 10/4 we realized that the new DVR still was not working. Story: We scheduled a technician to come out on Friday, 10/10. After waiting at home for our 4 hour window (4pm-8pm), no one showed. On 10/10, we were on ...
Verizon billed my account $160 for a single call (35 minutes) to the United Arab Emirates. I never made (nor anyone in my household) this call. We don't know anyone in that part of the world. I called customer support and in a very rude way told me that they will not reduce or remove the charge ...
Promised better service and lower rates Told bill would be less than Comcast which was approx $ 175... Verizon has been higher every single month... This month current charges are $ 311... How is this even possible Have had to call every month as bill has been wrong promised credit 3 months ago and ...