After attempting to order DSL online, to take advantage of a 'bundle' price with special rebates and offers-we were not eligible to order online (not sure why?) My husband called Verizon directly, neither the sales or tech. Department will give a straight answer to the question: Does DSL require a ...
I was charged $250.01 for long distance phone calls by Telecom USA. I have a program thro Verizon, that includes all my long distance and local calls for one rate. Telecom charged me for every long distance phone call that I made starting in January. I finally had to have my phone disconnected in ...
In early April, I contacted Verizon's Customer Service Representative to cancel my online service account. In the following month when I checked my phone's bill statement, I noticed that I still get charged for Verizon internet service. I called the Bill/Inquiry Customer Services Department, and a ...
I wanted DSL service so I got local phone service at my old apartment. We got two cell phones so the local phone service was not needed, but I was told that I cannot get DSL without local phone service. A year later I was moving and called Verizon to see if DSL is available at my new place. Both ...
Verizon called our house on 01/30 to ask if we wanted to change our plan because they saw that we were not using all of the minutes on our plan. They also saw that my husband was doing a lot of texting and that he did not have a texting plan. I changed our plan to lower our minutes in our plan and ...
I wonder if it is a waste of time to add another report here because complaint alone has (1,660) One Thousand Six Hundred Sixty Reports. I Googled "Verizon Sucks" and found out there are (1, 000) One Million, Two Hundred Thousand entries! I next Googled "Verizon Customer Service ...