Apparently Verizon has a habit of automatically adding services to your account simply because you ask them about them. My wife called Verizon to inquire about their Protection Pack service they offer. Upon doing so, she specifically told them no less than 5 times "We don't want to sign up for ...
I recently bought a LG Voyager, they state it cost like $250 but they had a sale that cost like $199 but with a $50.00 rebate. Well, when we completed the transaction, I noticed that they charged me a very high tax on the phone, it was about $33 tax charge. I asked why, their explanation was that ...
Verizon is the worst company that I have ever had to deal with. In January I moved into my first home. I called Verizon ahead of time to schedule the move date and to cancel my DSL service (because my new house is located in an area that doesn't offer DSL service). My contract with Verizon for the ...
In March, I received an offer from my cable company to bundle my phone, cable and internet. So, I contacted Verizon (who was already my phone and DSL provider at the time), to determine if they had any comparable offers. They sent me to their customer retention rep. She offered me a monthly rate of ...
I had a 2 line account with Verizon, 4800 minutes for $88 a month. I used my phone about 1500/1700 minutes a month. My wife used her phone about 20 minutes a month. After about 2-3 months, I started getting bills for $127 $138? The they went up...$236...$327... Blah, blah, blah. Every month I would ...
As usual. Verizon does it again! When I enrolled with Verizon. They had an enrollment special for their DSL Internet of $12.99 for six months. And then for the rest of the time $17.99 a month... Which I agreed to. Then after one year. I called and agreed for them to bill me separately for my ...