Usacomplaints.com » Electronics and household app. » Complaint / Review: Verizon FiOS - Fios Bill Hit $311 Versus Comcast $175, Credit Never Processed. #505160

Complaint / Review
Verizon FiOS
Fios Bill Hit $311 Versus Comcast $175, Credit Never Processed

Promised better service and lower rates
Told bill would be less than Comcast which was approx $ 175... Verizon has been higher every single month... This month current charges are $ 311... How is this even possible
Have had to call every month as bill has been wrong
promised credit 3 months ago and still not processed
Customer service is not open when customers need them... Evenings & weekends
They only open M-F during business hours so I have to take lunch hours to fix every month...
Fed up going back to Comcast
Verizon lied and is deceitful... Classic bait and switch


Offender: Verizon FiOS

Country: USA   State: Texas   City: Dallas
Site:

Category: Electronics and household app.

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