Yes I too got overcharge my bill was suppose to be 109.99 every month instead it was 264.00 every month for 14 month my contract expired and they tried to make me believe a customer service crappy worker. She said that I agreed over the phone on a new contract on June 1st and she even said it ...
I have contacted my bank and Verizon Wireless because there are several charges appearing in my bank account with the same amounts on consecutive days. The charges appears as if they are purchasing minutes in increments of $16.24 and $32.47. Verizon will not release the number that these charges ...
I have been incredibly frustrated with Verizon services here in Texas and their continued lack of action over my overbilling for my home broadband, cable and phone services. For the past 2 years, Verizon had done inconsistent billing on my home broadband, cable and phone services resulting in an ...
I sent the following letter to Verizon to which I never got a response. I called to address that and was sent to 4 different departments. Verizon never follows through on their promises. I hope somebody sues them for their bullshit. They completely deserve it. Here is my letter: To Whom It May ...
I ordered the Fios package back in November. During my set up, I was informed that I would receive the HD converter box free for 1 year, a $9.99 per month value (Now I will concede that it is possible that this was a miscommunication. I do not believe that it was but maybe the guy I was talking to ...
I have all three features, phone, cable and internet. Verizon billing does not match their TV ads. The cost is almost double. I have constant problems with the telephone lines and retrieving messages. Three days after my complaint, I was given a Saturday appointment to fix the static on my ...