My daughter has a Sidekick III which was under warranty. The backlight on the screen suddenly went blank and I called T-Mobile to replace the phone. They sent me a new phone and I sent back the old phone. They had me check on the water damage notification and they said that there was no water ...
A couple of weeks ago I upgraded my cell phone with tmobile to the new sidekick id. I received my phone several days later and at that point changed my sim card to the new phone. It took almost 2 whole days to get this phone activated (mind you all I did was upgrade my phone, not get new service) I ...
I had an account with Tmobile for 3.5 years with no problems. When I moved from CA to GA their service coverage was horrible and dropped my calls continuously. I tried to cancel my contract due to their inability to provide the service they were charging me for. No go. According to them I was in a ...
My son is an active-duty Marine serving in Iraq. He volunteered to go and he didn't have time to take care of everything before he left, so he asked me to take care of a few things for him including his T-Mobile bill and suspension of service until he returns. I called T-Mobile and asked them to ...
I have been a T-Mobile customer for over 2 years. Their customer service staff may sound professional and polite but don't be fooled. They tried charging me $200.00 for early termination fee's but I never terminated my contract. ALL I DID WAS SWITCH PHONES! Being that it was such an easy mistake on ...
I am mad for three reasons: 1. I had no roaming on my plan but while in Buffalo, NY I was charged roaming as if I was in Niagara Falls, Canada and when I called to straighten it out I was basically told too bad and I shouldnt of used my phone so close to the border. 2. A CSR told me I could call ...