I have been a T-Mobile customer for over 2 years. Their customer service staff may sound professional and polite but don't be fooled. They tried charging me $200.00 for early termination fee's but I never terminated my contract. ALL I DID WAS SWITCH PHONES! Being that it was such an easy mistake on ...
I am mad for three reasons: 1. I had no roaming on my plan but while in Buffalo, NY I was charged roaming as if I was in Niagara Falls, Canada and when I called to straighten it out I was basically told too bad and I shouldnt of used my phone so close to the border. 2. A CSR told me I could call ...
Yesterday I received my T-mobile To-Go phone that I had ordered on Sunday, March 25th. Pretty speedy delivery. Later in the evening, I decided to put my phone together. I opened up the back of the phone and found out that I had no battery included! I called customer service, was put on hold for ...
My name is Carlos and I'm a very frustrated customer of T mobile. I been bouncing from person to person because nobody seem to care about us (Only when it comes to make the payments or else!) TMobile employees are used to treat people like they are the scum of the earth. Please don't be like one of ...
To Whom It May Concern, About two months late may early June I decided to switch over to T mobile (Huge mistake), because I heard that they had great customer service and great plans. I went to sign up at Valencia Mall in California and bought 2 phones a Razor and a T 809 from a MR Eddie M. With ...
I purchased three T-Mobile To Go Phones about 6 months ago and have enjoyed their service until a * Free Message* was broadcast to all 3 of my phones stating that effective 8/15 all incoming text messages would no longer be free, now they will be charged at a rate of $. 05. This is not as ...