I moved 5 miles away from original subscription to phone usage. I was told all was good. Since my move in Sept.'07 my phone will not work in my home. They have exchanged 12 phones saying that was the problem. I am a stroke and heart patient and needed the service. After repeated calls I was told ...
We signed up for the T-Mobile free flight program back in November. We called in on the right days and met all of the requirements. A couple weeks after sending in the application for the airplane tickets, we were informed that our applications were declined because we didn't sign up on the right ...
Is there anything called excessive roaming for a service that claims to provide free roaming? I have been a customer of T-mobile for the past 4 years and I called for a service question only to be told by the customer service representative that T-mobile is planning to cancel my service due to ...
Last summer when my son went to middle school, we decided to add a line to our family plan and give him a phone for emergencies. On May 19th we could not find his phone and we suspected the worse. Someone got into his bag in school and stole it. After I called the phone I got music, which ...
T-Mobile: I have never in my life seen a company like this before! If a stranger walks into a T-Mobile store they can charge and put anything they want on your cell phone bill! Their customer service say its impossible but it has happened to me, someone put four new phones on my bill! It has also ...
Like everyone else, I've been extremely ripped by T-Mobile. With a lost cell phone, on a family plan, we incurred $1200 of charges! After fighting for a month, we couldn't do anything and so ended up paying the whole 1200. Now, after I had called to suspend the account, after thirty days, with no ...