Site: tmobile.com
Found 434 reviews / complaints
Page 67

T-Mobile
Promised $209.99 Handset Credit Never Applied After Contract Extension

In the beginning of May this year I called T-Mobile for a billing issue and I was offered a new phone to upgrade my expiring contact for 1 year. They sold me a Razor phone with a price of $249 which would carry a discount of $209 costing me $40 for the phone. When I received the phone, I did not ...

T-Mobile
Service Canceled for Exceeding Unspecified Limit on Unlimited Minutes

I was informed by T mobile that they were canceling my service for exceeding the limit on my unlimited phone service account. The company claims they will reinstate me under contract, but I will not able to receive unlimited minutes like they advertise. I signed up with T Mobile 6 years ago and ...

T-Mobile
Unexpected $200 Cancellation Fee After Being Told 30 Days to Cancel

I purchased a phone and contract for 1000 minutes on Tmobile through wirefly.com. After using the phone for a week, we really liked the phone and service coverage and wanted to add a second phone to the acct. I called tmobile and asked for the same deal I got with wirefly. Tmobile said they ...

T-Mobile
Tri-Band Phone Never Works Abroad Despite Pre-Trip Coverage Checks

I have a tri band Samsung, supposed to work in almost all countries. It has never worked. I have called TMobile before every trip. I verify coverage, frequency selections, the carriers used etc. But when I arrive at my foreign destination I never get a signal. When I get back I call TMobile, and I ...

T-Mobile
Security Deposit Later Called a Fee on Smart Access Plan

I signed up for T-mobile in February of at that time I was told because of my credit I would be put on their Smart Access plan, and have to pay a deposit of $75. I thought it was a reasonable amount at the time. A year later when I was switched to a normal plan, I enquired about when I would ...

Tmobile
Charged $410 Restocking Fee for Broken Phone Returned by Mail

Tmobile. Number 1 in consumer rip-offs. Sent back a broken side-kick they stated they have never received it and are charging $410.00 for a restocking fee. They will not make any kind of payment arrangement i.e. 100.00 per month along with the 160.00 for two phones that is payed every month in a ...