When I hooked up my local phone service with Qwest in Arizona the operator asked me if I would like him to send me their hi-tech new cordless phone to see if I want to purchase it. I said "no thank you" because I had just purchased a new cordless phone. He was a nice guy and tried to ...
I am so ecstatic that I am not alone in my frustration and hatred of Qwest. I don't even know where to start. It has been such a nightmare. My problem started in Nov.'02 when I moved and no longer needed my Qwest residential service (land line) because I was moving in with my dad and he already had ...
First, I co-signed for a cell phone for my friend thru this company. To begin with she was the main person on the account but everytime she called they wouldn't give her any information. Then I called them THREE times and gave them the correct authorization (that they require) to allow her to ...
I am amazed at how a company the size of qwest can be so mis ran. My bills ARE NEVER correct, I have to call in and "negotiate" my bill with a "credit rep" every month. I have been misbilled up to $346. This isn't a once in a while thing, it is literally EVERY month. I have ...
I contacted Qwest to begin a service with a new phone number after being with this company or it previous owner for 25 years - they told me because I was getting a new number I had to be treated like a new account. Then I was offered a cell phone and told they had a special going and and since it ...
Below is a copy of the e-mail I sent to the Better Business Bureau. Unfortunately, they haven't contacted me yet either. M Complaint: On May 6th, I ordered residential phone service. The connection date was suppose to be May 9th. I was told there would be a $33.00 installation fee, my plan would ...