In Dec. Called Qwest and talked to very "nice" agent, "Candice." She gave me her email at [email protected], hoping we'd opt to buy a family cell phone plan. During phone conversation, told her Qwest upped the fee on my DSL, was supposed to be $26 a month for DSL with MSN email, ...
Qwest has got to be the worst comapny in america, dealing with them is like banging your head against the wall. To make a long story short, I have on my desk right now 6 bills from Qwest for the same phone number and they are all different amounts $ due. I have called Qwest on three seaparate ...
This is beyond absurd. It's actually become more comical than anything else. In short, I signed up with Qwest for cell service in May but decided to cancel (within the 15-day rule they have, so no penalties). When I signed up, they required a $200 deposit which I paid up front, but after canceling, ...
I had phone service turned on by Qwest, then suddenly a week later they shut it off without warning. I called customer services and they directed me to the fraud department where I got this lady that asked me a bunch of questions about who I was. After being put on hold forever, and this was not a ...
In September, I changed addresses. Qwest charged me $30 just to activate new service, told me it would take 3 weeks to get someone out to install a satellite dish, and sent me 2 modems that did not work with my situation. I cancelled the service as quickly as possible, and Comcast was out the next ...
This was (still is!) a very long nothing was resolved, in fact the service rep actually told me "I'm sorry, I can't help you". I spent 2 more months working with Qwest techs & customer service people, trying to get things resolved... I exhausted every last shred of patience I had (I'm ...