I WAS a very satisfied Qwest customer. I had been with the company for over 8 years... I had everything with them... Land line, cell phone, DSL, Direct TV... Absolutely everything. I defended Qwest on numerous occasions to those who spoke of them with ill will. Guess what? Qwest screwed me as well. ...
I had a DSL internet My bills were autopaid from my bank account; I had paid my bills in FULL for April AND May; I disconnected service Apr-15; yet I never received a final bill with a credit for the months of May and half of April). But the bills kept coming (with increasing amounts) for the new ...
I am including a letter I wrote to corporate about the battle with Qwest: I am writing you directly to tell you about my terrible experience with this company named Qwest. I hope that you take it seriously because there are a ton of people with these bad experiences just like mine and I don't know ...
I decided to go with a cheaper home phone service which works through the internet and my cellphone company. I also have my internet service through Qwest but I did not want that turned off. Before I did this I called Qwest and got all my ducks in a row. Qwest said no problem just have the other ...
On December 21 I signed up for the Qwest/DirecTV bundled package. After 12 years with the DISH network I felt it was time to leave as they also increased their pricing, not concerned about their loyal customers. As the Qwest 'on hold' message states, 'one bill, one payment for all services'. Well ...
I heard a loud static noise on my home telephone. Qwest Technical Support ran a test on my phone line and said that it was a short in the line on the outside of the house. They then told me they could fix it but were going to charge me $85.00 to fix it. I told them that was rediculous. I am paying ...