Told I could make payments on the bills they never sent out. They then proceeded to shut my service off for late payment when it was their fault not mine. I was warned and should have listened to all the problems people have had with this company. ...
I called Qwest in December to transfer my internet and cable service to my new house. The person that set-up my bundle gave me a rate of 72.00 for both services, and offered to waive my activation fee, because I was only transfering across town. I recieved my first bill for 361.72. It included ...
Qwest is going out of the wireless business and ending (or as they say "waiving" the contracts) I don't want the contract waived. I had to switch providers away from qwest and it is costing me more to get the same service. They wouldn't let me just "waive" the contract any time ...
I had Qwest wireless back in 2002 or (can't remember exactly) and at the time was disputing a $200 contract cancellation fee they began charging me after I canceled my service for mistakes they had made on my bill. I kept the home phone service, and still have it now in 2008. As I recall in the ...
I have been a Quest customer for over 10 yrs. With 1 phone line and internet service at my home. I've had a bundle savings package with unlimited long distance included and their price for life gaurentee on my broadband service. When I needed to add another phone line and internet service, I made 2 ...
AVOID Qwest. Their customer support is terrible as well as their billing division is just a headache. This past year they delivered me to IM Options (collection organization-another terrible organization) and mentioned it had been in mistake, they designed to send another person. This time around I ...