I WAS a very satisfied Qwest customer. I had been with the company for over 8 years... I had everything with them... Land line, cell phone, DSL, Direct TV... Absolutely everything. I defended Qwest on numerous occasions to those who spoke of them with ill will. Guess what? Qwest screwed me as well. ...
I was notified by Qwest several months ago, perhaps in July or August of via inserts in my billing that Qwest wireless was merging with Verizon. I eventually called Qwest to inquire about this and told them that I did not want to be a Verizon customer. I was informed by the female customer service ...
So I was looking over my phone bill and saw this erroneous charge for $7.38. I know this might not seem a lot, but I have a set amount I pay each month. So when I saw this charge I knew this was false, I use my cell phone for all long distance calls and like many others just use the phone for local ...
I am including a letter I wrote to corporate about the battle with Qwest: I am writing you directly to tell you about my terrible experience with this company named Qwest. I hope that you take it seriously because there are a ton of people with these bad experiences just like mine and I don't know ...
I decided to go with a cheaper home phone service which works through the internet and my cellphone company. I also have my internet service through Qwest but I did not want that turned off. Before I did this I called Qwest and got all my ducks in a row. Qwest said no problem just have the other ...
Our company contacted Qwest to have a circuit installed for our Internet Provider Services we provide. Signed a contract that gave a 30 day "grace period". Cancelled order within 15 days of contract signing before date and installation of circuit was to take place and Qwest tells me I ...