Just a word to other people looking for high speed internet. Direcway does offer you a high speed internet connection and it is fast... That's the good news. Bad news is that you can't use it but a little bit, 169 mbs in 4 hours to be exact. Something they don't mention in all of their pretty high ...
It is 4:34 pm and I have been waiting now for a direcway.com customer service person to take my call for so long my ear and shoulder are cramping. I am sooo sick of this. My email hasn't worked for a while now, consistently that is. Some of my friends report that when they send me email it is ...
I got nailed, the same as many others, with my first months bill. When I called to question the billing, I was given the story that my first payment included charges for equipment and service of 145.75 but did not include an additional service charge. Ok, we wait for the next month's bill. I get a ...
Direcway billed my credit card for service I never received and when I called them and FINALY got to 'teir two'.." thay informed me it was due to "technical issues" (i received an e-mail confirming this) and "would credit my card back" one month later... No credit on ...
April 11 - We had called Direcway.com prior to this date to order a Direcway satellite system to connect our computer to the internet via satellite. On April 11 Tim Wolf from "Wolf's Custom Instal's" (no longer in business) came to install the system we had agreed on. Our understanding ...