Same as every one else lies on how great the system is but yet never works. I got a few months credit but still more problems. I call evey couple of weeks since I don't like spending 2 hours on the phone. The last time I called I got people from some foreign country who did not know jack about ...
Hughes/Direcway is the biggest rip off ever! I have been in contact with the BBB, and they have been in contact with Direcway/Hughe personal. I received a phone call from one of the top people or at least they say she is. (Darleen Swan) A wonderful person! I explained to her what was going on and ...
I have been a Direcway customer for a couple of months and have gotten overbilled every month. It was just a couple of bucks the first time then it grew to over 600 dollars last month. They said That I owed for equipment but I never purchased my equipment from them in the first place. I bought it ...
It is 4:34 pm and I have been waiting now for a direcway.com customer service person to take my call for so long my ear and shoulder are cramping. I am sooo sick of this. My email hasn't worked for a while now, consistently that is. Some of my friends report that when they send me email it is ...
I got nailed, the same as many others, with my first months bill. When I called to question the billing, I was given the story that my first payment included charges for equipment and service of 145.75 but did not include an additional service charge. Ok, we wait for the next month's bill. I get a ...
Direcway billed my credit card for service I never received and when I called them and FINALY got to 'teir two'.." thay informed me it was due to "technical issues" (i received an e-mail confirming this) and "would credit my card back" one month later... No credit on ...