No internet access, no return calls from tech reps, only contact with reps in india, no one to complain to. Maybe 6months of internet access in ten months. Around one hour of access per day recently. No address or local phone to call! Ruined my e bay business, couldnt respond to bids and sales. My ...
In July we purchased our home in an area in which DSL and Cable were not available, after researching I discoverd Direcway, and of course the salesman on the phone told me everything I wanted to hear in order to get me sold. Enter the installation guy who arrived pushing his van. After six hours of ...
I purchased the Direcway System in August and terminated them in February. What follows are the occurrences between the two dates. The installer arrived and through conversation it was learned that he had never installed a PC dish before. I wouldn't let him do the install but foolishly allowed him ...
I purchased Direcway system in 3 for my home medical transcription business. I was quoted speeds that I never achieved. I spent months on the phone with these people. I got so tired of hearing, "Is you modem plugged in" in a language barely discernable. I paid $600 for the system and $60 ...
After purchasing Internet equipment for some $600 in January so I could get a good connection to the internet I have had the carpet pulled out from under me today. I retired december 31 and purchased direcway as there is no cable available and the dial up stinks in this area. I thought I would ...
I am being ripped-off, and have been for over two years now. I signed a contract with Direcway and kept my part of the bargain. I paid the big bucks and keep paying every month for nothing! For all the money I have given them, I have received lousy slow service that goes out everytime a pidgeon ...