I recently called to cancel my service with Directv. I was told that a termination fee was to be paid immediately, along with any outstanding monies due. I was fine with that except I requested a copy of the document with my signature showing that a termination fee would be due if I terminated my ...
When TV service ceased to work properly, Direct TV replaced a unit determined on the phone to be defective. The replacement box was shipped with no indication of add-on charges. System failed to work with new box. A subsequent service call by a service rep determined unit was not defective. After ...
We received a call from a Direct TV representative that stated we MUST upgrade our existing equipment by Jan. 2009 or we would no longer receive the Direct TV channels. This was a Direct TV upgrade and the Direct TV rep stated their would be NO additional charges or fees. Guess what? The bill ...
We constantly get the 771 searching for signal area. There is absolutely positively nothing that can be in the way and the weather is perfect. They want to charge 79.95 to send some boy out to look at it when it is THEIR product that is the problem. Also they have overbilled us nearly every month ...
In August my directv service was disconnected for non payment. I only owed the one month, which I do not dispute. Two weeks later, I received an email stating that they had discontinued my service. On 09/29, I attempted to pay my electricity bill with my credit card. To my surprise, the charge was ...
Did not realize I was entering a 2 year contract until after the installation. They tried to charge me more than the advertised price.installers did not know the digital video recorder should have 2 cables coming in instead of 1. Reported continual loss of signal and they sent someone out who moved ...