Bought my daughter a Dell Inspiron E1705 laptop in 2006. Since then we have had to replace the power cord about 5 times. (Twice within warranty.) Dell acknowledged this problem in other models but refuses to do so with this one. Whatever the design flaw, the after-market manufacturers have ...
When I was ordering memory chips online from Dell on their website, the total cost for my order came to $618. However, the Dell website returned an error informing me that due to the large size of my order it was necessary to contact Dell via phone and place the order that way. So, I called Dell ...
I have fallen into Dell Hell. I recently bought two, expensive, Studio 17 Dell laptops. I have had problems with both but what really makes me furious is the horrific customer service response to my problems. I have probably spent over 50 hours on the phone with Dell and spent a couple of hundred ...
After having a $1200 Dell computer system for a few months past its 3 year extended warranty, the hard drive failed. I spoke with Dell customer representatives 3 times and received the same reply: "You need to buy another hard drive, your is no longer under warranty." In other words, a ...
I am being charged an outrageous interest rate of 30% apr. When I signed up for the "Dell prefered account" the ripp-off interest rate was never disclosed. I have request a lower interest rate from DFS and was told by their reps that my interest rate would be reduced down to a normal ...
Dell sold me a 2GB memory upgrade for 20 month old laptop. My laptop warranty ended after 12 months, but the salesperson at Dell assured me they would help me with the memory if there was a problem. The system only recognized half the memory and when I contacted Dell, they refused to provide ...