I felt my cable bill was becoming excessive for the channels and services I receive so I decided to call Charter and subcribe to a smaller less expensive "package". I called customer no-service and told them I wanted a channel line up, description of available packages, and pricing. They ...
A technician arrived Tuesday to hook up internet and digital cable service. The internet finally started working late Tuesday evening. The cable worked for about 15 minutes after the technician left and then it was out for good. Another technician came Wednesday morning to repair the problem and ...
Charter Communications disconnected my phone because I didn't pay the bill. I didn't pay it because I didn't specifically ask about my phone service when I paid my cable and broadband bill. I went to the local office and asked what I owed them, and then I paid it. A few months later my phone was ...
Two years ago, I contacted Charter communications regarding my interest in their internet service. A woman in sales talked me into the three Meg residential service. During the first six months, there was no problem with the service. After that point, my email would not work and page requests were ...
For the public's information - please take note of your Charter billing - in Missouri they are "adding" charges to your bill described as government authorized billings that they are authorized to pass on to you, the customer. If in Missouri call the Public Service Commission and report ...
I have lived In LaGrange, Ga. For 3 yrs now and I have Never (!!) had problems with a cable co. Like Charter! Most of the time the channels flip in and out, Video on Demand is a JOKE! We've tried several times to order these movies and 9 out of 10 times the movies can't be watched because of them ...