I have become fed up with charter's hiddin cost high prices and terrible service. I called and had service turned on i just wanted internet at first. Then the ladie on the phone say's well if you add cable tv it will be cheaper. So I ask my roomate's and they agree on basic cable and the 10 meg ...
Words cannot express the disdain I have for this company, their incompetent staff and their lack of ethics. They should be dismantled and anyone with any sense should avoid them like the bubonic plague. I had Verizon for 8 years without a problem, one day some sales (snake oil) merchant from ...
Charter communications is a fairly large company that has a serious issue with proper customer service. I have spent the past 30 days trying to get DVR service. It all started on March 27th with an initial call to change my service to Charter. While on the phone setting up my service I was not told ...
This is one out of multiple incidents that made me a Direct TV customer. Charter only gives an 8 hour window for service which required my wife to * work all day to meet the tech from charter. Our service window was 10AM to 4PM. At 6pm on the day of service we called charter and they said they ...
We got a bill where we had 12 "pornos' billed to our acct. Several within minutes and all within a couple of days. Everyone at Charter tells us to contact or write someone else. We wrote to our local office on the bill, it was an invalid address and was returned. We still have not heard from ...
I started my undesirable experience with this company after relocating to a new town and finding out they have no competitors, and if I wanted cable internet, they were my only choice. I had my ticket to be hooked up with internet & regular extended basic cable, and they somehow didn't know to ...