Site: charter.com
Found 160 reviews / complaints
Page 21

Charter Communications
Poor Service We have NEVER had dependable service since we switched to Charter. Our phone and internet only works about 25% of the time

Stay away from using Charter Communications service if you can! Every since we switched to Charter bundle package their service has been terrible. Our telephone and internet service works ONLY about 25% of the time. We have had 10 unknowledgeable people look at our problems with NO long term ...

Charter Communications, Bay City, Michigan
Charter unable to deliver 10meg bandwidth to customer

I ordered Charter's 10 meg internet service. Before this I was using their 3 meg broadband service and had no problems, but when they had a promotion I thought this would be a good time to upgrade. The salesman quickly appeared at my doorstep and signed me up for the 10 meg service. He made a few ...

Charter Communications
Charter ripoff—rate hikes, mystery service calls, poor service, worse customer service

Charter Communications, Clarksville TN. Anyone else have problems with these jokers? I've had their services for nearly 3 years now, and when I deployed to Iraq, they DOUBLED my cable/internet fees, explaining over and over that I was under some sort of promotion. OK, I can deal with that. I've ...

Charter Communications
You can easily get signed up for cable but dont ever try to leave them! Port Aransas

After recieving my new increase for cable telvision I decided that direct tv would be a better choice. I decided to call and cancel my services with Charter about 10 days in advance to make sure everything went smoothly. The first problem I encountered was the menu phone system that would take you ...

Charter Communications Cable
Bad Costumer Service - Overcharged - Did not resolve Anything! Pasadnea California

To begin with Charter gave me a promotional plan which i was told that in order to avoid extra charges for the regular price to change it once it expires so i wouldn't be charged extra and to do it on or near the 15th. I did as they said and I'm being charged the extra amount anyhow and nobody at ...

Charter Communications
Will not credit account after paying

I pay my bill to Charter when I receive the notice to pay. I pay online and have never missed a payment. The last bill I received was for $173.00. I checked my bank statements and Charter was paid every month on time! They took the Dec, Payment from my Bank account, but never applied the 86.99 to ...