Purchase a 37" tv early feb of this year along with the extend warrantie. A few months later i come home from work and disover that the tv was hit by an item "remote" Figured, well no prob, i had bought the extra warranty, so i tooke the tv to B/B and had my reciept reprinted so i ...
I called the store the other day to speak to a manager about returning an iPad 2 I bought on 3/21. I spoke with Tom, I needed to find out my options for my return because the debit card I used to pay, no longer works. Tom eventually said I could have it refunded to a different debit card, he said ...
I was told I can return my hot spot device if I changed my mind within 30 days. When I tried to take it back on the 29th day, it was excuse after excuse on why I could not return it. They told me they shut off the data plan and number and I would no longer be billed but they could not refund me the ...
I have had an account with Best Buy for quite a while and have been a good customer who pays my bill on time. This being said, I purchased a MAC and Playstation among a few other things back in July. I purchased this with my Best Buy account because you had a promotion at that time where no ...
On February 14th I purchased an Apple Ipad 2 for $499.99 (Order #BBY01-442558084367) On March 7th the Apple Ipad 2 went down in price to $399.99 still within their 30 day price match guarantee I called and was unable to receive price match and was given a case # (97618619). They have malicious ...
I recently purchased a GE washer/dryer combination unit, model # gtup270emww. I purchased this item in store along with the extended black tie service plan, a refrigerator and an over the stove microwave. As per usual with Best Buy, I got truly terrible customer service. I could not believe it was ...