On November 24, I ordered a TV online from www.bestbuy.com. I cancelled this order on December 1st with their customer service agent by phone. On December 5th, UPS attempted to deliver the TV which I had cancelled. I did not accept or sign for this shipment, I informed the driver that order was ...
Want to know how to turn a happy customer into a pissed off customer? This is how... I purchased a $2K refrigerator from Best Buy and had a great experience during the purchase - the personnel were informational and helpful - all went well. I needed to call them today to change the delivery date ...
I went to the store to pick up my on-line purchase. When ordering it stated to bring the credit card used to place the order, however it also stated that you 'could' pick up the on-line purchase w/o the credit card. I could not bring the credit card because it was a "Virtual Credit Card." ...
I ordered a over the range microwave oven from Best Buy. When I went to install it I had found that the bolts for holding it up were defective. I called Best Buy to have a new unit shipped out. They told me I had to return the first one first, then pay an extra fifty dollars because the price went ...
I Purchased a new Asus laptop brand new. Also purchased the extended warranty that if they could not fix it in the store they would replace it. Well Bought it in September, used it two weeks or less. The computer broke and took it in for repair while traveling in Bellevue Washington. They called ...
Andre Garand, a Manager at Nashua, NH is a complete liar and knows nothing about customer service. I wanted to purchase an ipad2 as a loyal BB customer and wanted to price match to microcenter at $449.99. When the employee was unable to help me I asked to speak with a manager regarding a price ...