My wife and I purchased a washer and dryer set with 3 year service agreement in 2009.in November of the Maytag Cabrio washing machine started "coding" and began to slowly fail to operate. I called Best Buy's service line because we had purchased the service contract. I soon learned that ...
Best buy had TVs on sale thru their site this morning for $188.99. While I knew it was to good to be true, I ordered one to pick up in store. When I got to the store, the manager said there's nothing he can do, that he is the face of the company, and cannot honor the deal. He said to call ...
I choose a laptop at Bestbuy on 12/20, when I checked out the price was $100.00 more than the listed price in the store, I questioned the sales person the amount was wrong and he stated that BestBuy Geek Squad removes certain software from the computer and this is the reason for the charge. I ...
On November 24, I ordered a tv online from www.bestbuy.com. I cancelled this order on December 1st with their customer service agent by phone. On December 5th, UPS attempted to deliver the tv which I had cancelled. I did not accept or sign for this shipment, I informed the driver that order was ...
Want to know how to turn a happy customer into a pissed off customer? This is how... I purchased a $2K refrigerator from Best Buy and had a great experience during the purchase - the personnel were informational and helpful - all went well. I needed to call them today to change the delivery date ...
I went to the store to pick up my on-line purchase. When ordering it stated to bring the credit card used to place the order, however it also stated that you 'could' pick up the on-line purchase w/o the credit card. I could Not bring the credit card because it was a "Virtual Credit Card." ...